Terms & conditions

Treating Customers Fairly
We are committed to fostering a professional relationship with our clients.  As qualified mortgage advisers, we and our staff are committed to ensuring the Principles of Treating Customers Fairly are applied to our daily business activities.
Placing the needs of our clients’ first,  we strive to provide the highest possible levels of customer service and hope that from the first point of contact, through to completion of business and beyond, this is apparent.

When we give advice we will:
Only recommend a product suitable to your circumstance
Set out in writing, in clear and concise terms our reasons for the recommendation
Keep you informed, before, during and after the point of sale
Manage fairly, in the interest of our clients, any conflicts which may arise
Provide you with details of our fee, along with any commission paid from the lender in our Terms of Business

Latest News

  • Changed characteristics of the First Time Buyer (FTBs)
    Jul 24 2017UK Finance (previously the Council of Mortgage Lenders) analysed data of the official English Housing survey finding demographic factors had read more
  • No Interest Rate Rise 10 Year Anniversary
    Jul 11 2017Last week marked the ten year anniversary since the UK experienced a rise in interest rates. The Monetary Policy Committee (MCP) last voted read more
  • Landlord’s Refurbishment Project
    Jun 28 2017With the introduction of new tax rules for buy to let landlords, clients who still believe in property are looking for other ways to generat read more